Rating and feedback from participants to our training sessions
At Free Electrons, we do not only quote enthusiastic training participants! We give you access to all the comments from our audience.
It takes a lot of time and work to build a good course. Even though we already achieve a pretty good level of customer satisfaction, we are still working hard on areas that still need improving.
Being fully transparent with customer ratings and feedback also challenges us to achieve best customer satisfaction at each session.
These evaluation reports are the ones we send back to our customers, consolidating invididual rating forms. We just translated comments when needed and removed mentions of customer names or products.
Feedback from a significant number of customers is missing, because we don’t ask participants to fill our evaluation forms when they already have to fill up their own.
You can find that some improvement suggestions are no longer there in the latest reports. It’s because we implemented them since then.